The Guiyang Economic & Technological Development Zone has received national acclaim with its inclusion in the "Top 100 Business Environment Cases of China Development Zones (2025)".
This recognition highlights the zone's innovative approach to enhancing its business environment by shifting government services from a "passive response" model to one of "proactive guidance" and from "single-point processing" to "integrated services".
Central to this transformation is the implementation of consultation guidance to optimize government services. By establishing a pre-guidance area, the zone has transitioned consultation services from a reactive "waiting for answers" stance to one where officials "proactively reach out" to businesses and the public.
The introduction of precise pre-assessment processes allows businesses to avoid unnecessary visits, while intelligent diversion enables personalized process guidance, ensuring that each business finds the most efficient processing channel. Policy interpretation is also available in dedicated areas, with a commitment to "ask once, explain clearly".
This proactive guidance and channeling have allowed many services to be completed without the need for an office visit, transforming the overall experience to "at most one visit" or even "no visits needed". As a result, waiting times at service windows have been dramatically reduced, enhancing service efficiency and quality.